Support

We're a small team and we read everything. Email us and we'll get back to you, usually within one business day.

Common questions

How do I create a 3D flyover?
Track an activity (or pick a past one), then tap “Create 3D Flyover.” Rendering happens on your device — no upload needed.

How do I manage or cancel my Peaksur Pro subscription?
Subscriptions are billed through your Apple ID. Open iPhone Settings → your name → Subscriptions → Peaksur to change or cancel. Refund requests are handled by Apple at reportaproblem.apple.com.

How do I delete my account?
In the app: Profile → Settings → Delete Account. This permanently removes your account and content. You can also email privacy@peaksur.com and we'll do it for you.

How do I report a post or block someone?
Tap the ••• menu on any post or profile → Report or Block. Reports are reviewed within 24 hours.

Why does Peaksur ask for location access?
GPS is what powers activity tracking and trail suggestions. Your recorded activities are private by default — you choose what to share.

Privacy & data requests

For data access, export, or deletion requests, email privacy@peaksur.com. See our Privacy Policy for details.

Press

Media inquiries: press@peaksur.com